We may collect and process the following personal information about you:
We may process personal information about you for the purposes of:
We may contact you by e-mail, text or telephone for these purposes. Telephone calls may be recorded for training, monitoring and/or quality control.
Our website and apps provide plug-ins to social media websites, including Facebook, Twitter, Google, Pinterest, etc..
If you make use of, or log-in to, the social media features on our website or apps, we may (depending on your privacy settings) access, use and store information about you, including, but not limited to: your name, e-mail address, gender, location, profile, picture, contacts, and any other information you have chosen to make available.
Our website, apps and guest registration cards provide you with the opportunity to opt out of receiving promotional and marketing information. You can exercise your right to prevent such processing by selecting the appropriate /opt out option. You can also exercise this right at any time by sending us an email at [email protected] with your name, email address and, if you have made a booking with us, a confirmation number.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
We will not sell your personal information to third parties without your prior consent. We may disclose your personal information to: any member of our group of companies, which includes our subsidiaries, our ultimate holding company and its subsidiaries; successors in title to our business; to suppliers and external agencies we engage to process information on our behalf; to third parties (including, but not limited to, professional indemnity insurers, brokers, auditors and other professional advisors); and where disclosure is required by law or any regulatory authority.
Apart from where disclosure is required by law or any regulatory authority, we will only disclose your personal information to our selected business partners and service providers:
Given that the internet is a global environment, using the internet to collect and process personal information necessarily involves the transmission of information on an international basis. Therefore, by browsing our website and communicating electronically with us, you acknowledge and agree to our processing of personal information in this way.
The transmission of information via the internet is not completely secure. Although we do our best to protect personal information, we cannot guarantee the security of your information transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access or processing.
If you have any requests or queries concerning your personal information or any queries with regard to our practices, please contact us at [email protected]